It’s a big claim to call yourself “Brisbane’s top NDIS provider” – and honestly, it’s not a title anyone can truly own. Every person, family and support coordinator is looking for something slightly different: the “best” provider for one participant might not be the best fit for another.
So instead of declaring ourselves number one, we’d rather answer a different question:
What does good – even great – NDIS support look like, and how do we try to live up to that every day?
What “top” means to us
For Flexicare Brissie, being a “top” provider isn’t about size, marketing or awards. It’s about:
- How respected and listened to participants feel
- How reliably we show up and follow through
- How well our supports match people’s goals, not just their funding categories
- How comfortable families and carers feel reaching out to us when things change
If our participants feel heard, supported and more in control of their lives, that’s what a top provider looks like to us.
Person-centred support, not one-size-fits-all
We know that no two people with disability are the same. That’s why we:
- Take time to understand your goals, routines and preferences
- Offer a mix of supports – in-home care, community participation, transport, life skills and nursing care
- Adjust how we work as your needs or circumstances change
Rather than slotting you into a fixed service, we aim to build supports around you.
Local, flexible and easy to work with
As a Brisbane-based provider supporting participants across Brisbane, Logan and surrounding suburbs, we focus on being:
- Accessible – easy to reach, with clear communication
- Flexible – doing our best to accommodate preferred days, times and types of support
- Collaborative – working with families, support coordinators and other professionals
We also work with self-managed, plan-managed and NDIA-managed participants, and always follow NDIS Pricing Arrangements and Price Limits.
You decide who’s “top”
The NDIS is built on choice and control, and that includes choosing your providers. We encourage you to ask questions like:
- Do they listen to me and respect my choices?
- Do I feel comfortable with their workers and nurses in my home?
- Do they help me move toward my goals, not just “use my hours”?
- Are they reliable, honest and easy to talk to?
If Flexicare Brissie can answer “yes” to those questions for you, then we might not need the title of Brisbane’s top provider – because we’ll already be the right provider for you.
If you’d like to find out whether we’re a good fit, we’d love to have a friendly, no-pressure chat about your needs, goals and NDIS plan.
Whether you’re an NDIS participant, a family member, a carer or a support coordinator, we’d love to talk about how we can work together.
📞 Phone: +61 449 007 842
📧 Email: info@flexicarebrissie.com.au
Flexicare Brissie is here to help turn plans and goals into day-to-day support that feels genuine, respectful and truly flexible.