Choosing an NDIS provider is a big decision. You’re not just picking a service – you’re inviting people into your life, your home and your routine. At Flexicare Brissie, we don’t take that lightly.
Here’s what sets us apart, and why many participants, families and support coordinators choose to work with us.
1. We listen first, support second
Good support starts with listening. Before we talk about rosters or hours, we want to understand:
- What a “good day” looks like for you
- What you find hard or stressful
- What goals you’re working towards
- How you like to be supported
Whether you’re looking for in-home care, community access, transport, life skills or nursing care, we shape our services around your story – not around a generic template.
2. Person-centred care, every time
“Person-centred” isn’t just a buzzword for us. It shows up in the details of how we work:
- Respecting your routines and preferences
- Being mindful of cultural and religious needs
- Offering gender preferences for workers where possible
- Communicating in a way that feels comfortable for you
We want support to feel like a natural part of your life, not an interruption.
3. A caring, qualified local team
Flexicare Brissie is based in Brisbane and supports participants across Brisbane, Logan and surrounding suburbs. Our team includes:
- Support workers who assist with daily living and community participation
- Staff who help build life and social skills
- Qualified nurses who provide clinical care at home
Everyone on our team is chosen for both their heart and their training – because skills matter, but so does kindness, patience and respect.
4. Flexible supports that can grow with you
Life changes – and your supports should be able to change too. We do our best to be flexible with:
- Days and times of support (within capacity)
- The mix of services you receive
- How sessions are used (for example, turning in-home support into skill-building opportunities)
We also check in regularly so you can tell us what’s working, what isn’t and what you’d like to try next.
5. Simple, honest communication
NDIS language can be confusing. We try to keep things simple and transparent:
- Explaining how your NDIS funding can be used for our services
- Answering questions in plain English
- Being upfront about availability and what we can realistically offer
- Keeping families and support coordinators in the loop (with your consent)
If we don’t know an answer, we’ll say so – and do our best to help you find it.
6. We work with all NDIS management types
Flexicare Brissie supports:
- Self-managed participants
- Plan-managed participants
- NDIA-managed participants
We follow the NDIS Pricing Arrangements and Price Limits, and we aim to make the admin side as smooth as possible so you can focus on your goals, not just the paperwork.
7. Focused on independence and quality of life
Ultimately, the measure of good support isn’t just how many hours you use – it’s how you feel.
Our goal is to help you:
- Feel more confident and in control
- Build skills that make everyday life easier
- Stay connected to your community
- Manage your health and wellbeing with the right support
If you’re exploring NDIS options and want a provider that’s respectful, flexible and genuinely people-focused, Flexicare Brissie would love to talk with you about what’s important in your life.
Whether you’re an NDIS participant, a family member, a carer or a support coordinator, we’d love to talk about how we can work together.
📞 Phone: +61 449 007 842
📧 Email: info@flexicarebrissie.com.au
Flexicare Brissie is here to help turn plans and goals into day-to-day support that feels genuine, respectful and truly flexible.